Dispatch and Delivery
Unless otherwise stated, all delivery costs for HR Initiatives Ltd publications and training materials are included in the prices quoted in the Products list.
Training materials will be delivered using First Class Royal mail and shall be deemed to have been delivered two clear working days after such dispatch.
Materials will need to be signed for. Please give a delivery address where someone will be available.
Delivery will only be made to addresses within the UK. If you require delivery outside of the UK please Contact Us for negotiation of delivery charges.Delivery dates mentioned within the Website or on any quotation or acceptance of order or elsewhere are approximate only and not of any contractual effect and the Company shall not be under any liability to the Customer in respect of any failure to deliver on any particular date or dates.
Prices
All prices quoted are valid for 30 days only from the date of the quote, or until the earlier placing of an order by the Customer after which the Company reserves the right to alter them without giving notice to the Customer.
Unless otherwise stated, the price is exclusive of any applicable value added tax or other tax or duties payable by the Customer.
Payment
The Customer will pay HR Initiatives Ltd the full cost of the services or materials, in addition to any other applicable charges (such as VAT) when placing the order.
Return of Materials
HR Initiatives Ltd will not refund to businesses the cost of materials purchased on this Website - including, but not limited to - booklets, guides and staff handbooks.
HR Initiatives Ltd will refund to consumers the cost of materials purchased on this site if they are returned to HR Initiatives Ltd, 18 The Hedgerows, Stevenage, Herts, SG2 7BW within 7 days of purchase and /or receipt and providing any packaging (such as cellophane wrapping) has not been broken.
All refunds will be made in the same form of payment used to purchase the item. We will notify you by e-mail when the refund is made.
This policy may be updated from time to time and we advise you check it regularly so that you are aware of any changes.